You don’t notice how bad your internet is… until a guest complains.
Then suddenly, you're apologizing, rebooting the router remotely, and praying their Zoom call doesn’t freeze.
Wi-Fi is no longer a “nice-to-have.” It’s an expectation — right up there with running water and clean sheets. Here’s how to get it right every time.
Why Wi-Fi Issues Kill Reviews (Even If Everything Else Was Perfect)
✅ Business travelers need reliable video calls
✅ Vacationers stream movies or FaceTime family
✅ International guests rely on maps and translation apps
When the Wi-Fi lags, your 5-star rating tanks — even if the space was beautiful.
1. Never Use the Cheapest Plan
Yes, it’s tempting to save a few bucks, especially if you rarely visit the unit.
But your guests are often running multiple devices at once.
Upgrade to a plan that delivers a minimum of 100 Mbps download speeds — ideally more if you're hosting groups.
2. Place the Router in the Right Spot
This is huge and often overlooked:
✅ Keep the router central in the unit
✅ Avoid closets or behind TVs
✅ Elevate it (don’t leave it on the floor)
✅ Remove nearby obstructions
A cheap router in a bad spot can ruin performance even on a great plan.
3. Use a Wi-Fi Extender (or Mesh System)
If your Airbnb has multiple floors or thick walls, the signal will struggle to reach every room.
👉 Install a Wi-Fi extender or upgrade to a mesh system like Google Nest or Eero.
It’s a one-time investment that saves your sanity (and your reviews).
4. Label the Network Clearly
No one wants to guess which “Bell123” network is theirs.
Name your network something like: “YourStay_WiFi”
✅ Put the network name & password in:
• Your welcome message
• A printed welcome guide
• A sticker near the router or entryway
5. Test It Before Every Stay
If you’re managing remotely, make it part of the turnover checklist:
✅ Cleaners test the Wi-Fi using a speed test app
✅ They report it back to you
✅ If it's slow, reboot remotely or send a tech
A quick check can prevent that dreaded 2-star review about "terrible internet."
Bonus: Offer Ethernet for Digital Nomads
Want to stand out?
Leave a plug-and-play Ethernet cable near the desk.
Many remote workers will thank you with a glowing review — and book longer stays.
Final Word
Bad Wi-Fi is one of the easiest things to fix — and one of the most damaging to ignore.
With the right setup, you’ll stop complaints before they start… and become a favorite for remote workers, binge-watchers, and business travelers alike.
Need Help Setting Up or Managing Your Airbnb?
BookedHosts handles everything — from guest messaging to Wi-Fi checklists.
We offer full-service virtual co-hosting so you can earn more and stress less.
📩 Email info@bookedhosts.com or scroll down to fill out the form. Let’s make your rental the easiest part of your life.
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