How to Screen Airbnb Guests Without Sounding Rude or Getting Flagged

One of the most important parts of hosting isn’t the property—it’s who you let inside it. A bad guest can leave behind broken items, messes, or worse: a bad review that scares off future bookings. But Airbnb doesn’t make it easy to “screen” guests directly, and asking the wrong questions can come off as rude—or even violate platform rules. Here’s how to screen your Airbnb guests the smart way—without sounding like a jerk or getting flagged.

1. Let Your House Rules Do the Heavy Lifting
Before messaging a guest, your listing should filter out the wrong people.

• Set rules clearly: “No parties,” “No unregistered guests,” “Quiet hours after 10 PM,” etc.
• Require guests to read and agree to house rules before booking
• Use phrases like: “This space is best suited for quiet professionals or families” to set the tone early
  The right wording attracts the right guest before they even message you.

2. Use the “Must Have Government ID” Setting
This one’s simple but powerful.

• Go to your Airbnb settings and require guests to verify with a government-issued ID
• Also enable “must have positive reviews from other hosts” if you want to screen more tightly
  These filters eliminate anonymous profiles and high-risk bookings.

3. Ask the Right Questions (Without Sounding Suspicious)
If you want more info before accepting a booking, send a friendly, casual message.
Example:
“Hi [Name], thanks for your booking request! Just so I can prepare the space properly, may I ask what brings you to [City]? Will it just be you, or are others joining you?”
This sounds helpful—not accusatory. You’re framing it as logistics, not interrogation.

4. Watch for Red Flags in Communication
Trust your gut. Red flags include:

• Vague answers or avoidance (“Just a quick trip, don’t worry about it”)
• Last-minute bookings with few details
• Brand-new accounts with no profile photo
• Avoiding answering basic questions
  Good guests usually don’t mind transparency.

5. Check Past Reviews (But Read Between the Lines)
A guest might have five stars—but read the actual comments.

• Did hosts mention poor communication, damage, or “unexpected issues”?
• Are all their reviews generic (“Nice guest”) with no real context?
  If something feels off, it probably is.

6. Set a Two-Night Minimum on Weekends
This one simple rule can help deter party bookings.
One-night weekend bookings are often made for:

• Birthdays
• Parties
• Events
  If you're in a high-risk area, a two-night minimum is your best filter.

7. Have a Co-Host or Virtual Assistant Review Bookings
Sometimes a second pair of eyes helps.

• They can double-check guest profiles
• Handle pre-booking messages with consistent tone
• Spot patterns you might miss
  This adds a layer of protection without slowing you down.

8. Know When to Say No
You are allowed to decline bookings that make you uncomfortable.
Just don’t say anything discriminatory or against Airbnb policy.
If you're worried, you can say:
“Thanks for your interest. At this time, we don’t feel this booking is the right fit for our space. Wishing you safe travels.”
You don’t need to justify your gut feeling.

Screening Smart = Fewer Problems + More Peace of Mind
You don’t need to grill every guest—but you do need to be intentional. With the right filters, communication, and instincts, you can avoid 95% of guest-related problems before they ever show up at your door.

Need help setting up your filters, screening systems, or handling bookings professionally? BookedHosts offers full-service and virtual co-hosting to protect your property and peace of mind. Email info@bookedhosts.com or scroll down to submit your property today.

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